# Max Travel Terms of Service
Last updated: 4 May 2026
## 1. About These Terms
These Terms of Service (“Terms”) govern your use of the website maxtravel.al and any related services, applications, or platforms operated by MAX Travel LLC (referred to as “Max Travel,” “we,” “our,” or “us”), a travel agency registered in the Republic of Kosovo (Business ID: 810864901).
By accessing maxtravel.al, browsing our travel offerings, submitting a booking request, or otherwise interacting with us, you agree to be bound by these Terms. If you do not agree, please do not use the website.
## 2. About Max Travel
Max Travel is a licensed travel operator headquartered in:
> MAX Travel LLC
> Bulevardi Bill Klinton
> 10000 Prishtinë, Kosovo
> Email: [email protected]
> Phone: +383 49 754 754
We organize and sell flight tickets, hotel reservations, transfers, excursions, and complete city-break packages, primarily for travelers from Kosovo, Albania, North Macedonia, and the Albanian-speaking diaspora.
## 3. Use of the Website
You agree to use maxtravel.al only for lawful purposes. You agree not to:
– Use the website in any way that violates applicable Kosovo or international law
– Attempt to gain unauthorized access to any part of the website, server, or database
– Interfere with the proper working of the website (e.g., scraping, bots, denial-of-service attempts)
– Use the website to transmit viruses, harmful code, or unsolicited material
– Impersonate another person or misrepresent your identity
## 4. Bookings and Payments
Travel bookings made through Max Travel are governed by our detailed travel terms (“Kushtet e Përgjithshme të Udhëtimit”) available at https://maxtravel.al/kushtet/
Those terms cover reservation procedures, payment, cancellations, modifications, force majeure, and traveler responsibilities. By making a booking with Max Travel you agree to those travel terms in addition to these general Terms of Service.
## 5. Pricing and Availability
All prices, package contents, and availability shown on maxtravel.al are subject to change without notice. Final prices are confirmed at the time of booking. We are not responsible for typographical errors or misprints; we reserve the right to correct any error and refuse or cancel any booking based on incorrect information.
## 6. Intellectual Property
All content on maxtravel.al — including text, images, logos, graphics, videos, and software — is the property of MAX Travel LLC or its licensors and is protected by copyright, trademark, and other applicable laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written permission.
The “Max Travel” name and logo are trademarks of MAX Travel LLC.
## 7. Privacy
Our collection and use of personal data is described in our [ Privacy Policy ](https://maxtravel.al/privacy-policy/). By using the website, you consent to the data practices described there.
## 8. Marketing and Advertising Operations
Max Travel operates marketing and advertising activities across third-party platforms, including Meta (Facebook and Instagram), Google, TikTok, and other channels. We use these platforms’ official APIs and tools to:
– Display advertisements about our travel offerings to relevant audiences
– Measure the performance of our advertising campaigns (aggregate, anonymous metrics)
– Operate internal reporting tools that pull aggregate campaign performance data into our internal systems
Specifically regarding our Meta Marketing API integration (Meta App: “Max Travel Reporting”, App ID 1977753909484367):
– The integration is operated by MAX Travel LLC for our own internal marketing operations and is not made available to third parties.
– It does not collect, store, or process personal data of consumer Facebook or Instagram users, nor does it use Facebook Login.
– It is used solely to manage our own advertising campaigns and to report aggregate performance metrics back to our internal team.
– All access to the integration is restricted to authorized employees of MAX Travel LLC.
If you have questions about how we use Meta or other advertising platforms, please contact us at [email protected] .
## 9. Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by Max Travel. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party site. You access such sites at your own risk.
## 10. Disclaimer of Warranties
The website and its contents are provided “as is” and “as available” without warranty of any kind. Max Travel does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. To the maximum extent permitted by Kosovo law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
## 11. Limitation of Liability
To the fullest extent permitted by law, MAX Travel LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of maxtravel.al, even if we have been advised of the possibility of such damages.
For claims directly arising from a confirmed travel booking, our liability is limited as set out in the travel terms at https://maxtravel.al/kushtet/ and applicable Kosovo travel-services law.
## 12. Indemnification
You agree to indemnify and hold harmless MAX Travel LLC, its directors, employees, and agents from any claim, loss, damage, or expense (including reasonable legal fees) arising out of your breach of these Terms or your misuse of the website.
## 13. Changes to These Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page reflects the date of the most recent change. Continued use of the website after updates means you accept the revised Terms. We recommend reviewing this page periodically.
## 14. Governing Law and Disputes
These Terms are governed by the laws of the Republic of Kosovo, without regard to conflict-of-laws principles. Any dispute arising from or related to these Terms or use of maxtravel.al shall be resolved by the competent courts of Prishtinë, Kosovo.
## 15. Contact
For questions about these Terms, please contact:
> MAX Travel LLC
> Email: [email protected]
> Phone: +383 49 754 754
> Address: Bulevardi Bill Klinton, 10000 Prishtinë, Kosovo
